BUSINESS

PRIVACY POLICY

This privacy policy explains how Ipass London Limited use any personal information that is collected through your use of our website. 
We will treat your use of our website as confirmation that you accept the terms of our privacy policy and our Terms and Conditions.

TOPICS:

  • What information do we collect about you?

  • How will we use the information about you?

  • Disclosure of your information

  • Marketing

  • Access to your information and correction

  • Data Protection

  • Destruction of Personal Data

  • Cookies

  • Other websites

  • Changes to our privacy policy

  • How to contact us​

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you use our website or when you contact us. This might include, for example, your name, address, e–mail address, telephone number,home address,driving licence, Motorcycle theory test certificate ,CBT Certificate and country of residence. We may also collect information about your computer or device, including where available your IP address, operating system and browser type, for system administration purposes.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect and keep personal information about you digitally or on paper (such as CBT certificates)so that you can receive the services which you have requested or for which you have subscribed and, if you agree, so that we can e-mail you information about us and our products and services which may be of interest to you. We may also use this information to personalize or enhance your browser experience. We will retain your personal information for a maximum of 2 years, to allow us to issue CBT duplicates if required and to contact you prior your CBT certificate expires.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal data in the following circumstances:

  • to our professional advisers (for example, our auditors, legal advisers, public relations advisers and nominated adviser), but always taking safeguards to protect the confidentiality of your personal information.

  • in the event that we sell or buy any business or assets, in relation to which we need to disclose your personal information to the prospective seller or buyer.

  • in the prevention or detection of crime or money laundering.

  • we will provide your name, course and email address to the MCIAC, only after you have agreed to our Terms & Condition and privacy policy to do so. This is to enable them to contact you for feedback relevant to the course you have participated in.

  • where we are otherwise required to do so by law.

MARKETING

We may, from time to time, like to send you information by email or text about products and services of ours which may be of interest to you. Where we email you with information about our products and services, we can always contact us to tell us that you do not want to receive any further information from us about our products and services. If you have requested information from us and subsequently change your mind, you can email us at enquiries@ipasscbt.co.uk and we will make a note not to send you any more of this information.

ACCESS TO YOUR PERSONAL INFORMATION AND CORRECTION

You have the right to request a copy of the personal information that we hold about you. If you would like a copy of some or all of your personal information, please contact us on: enquiries@ipasscbt.co.uk. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You can ask us at any time to correct or remove any of your personal information if you think what we hold is inaccurate.

DATA PROTECTION

Ipass London Limited are working towards MCIAC Accreditation which will enable us to demonstrate that we offer high levels of customer service as well as providing high quality rider training.

You will receive a survey from the MCIAC and a review request from Trustpilot to ask about your experience, this will just take a few minutes to complete, and we would be very grateful if you could take the time to tell them how you felt about the training you received from us.

Your feedback is collected by MCIAC /Trustpilot and fed back to us .

Personal data collected on this form will only be used for the purpose of the MCIAC Quality Assurance and reviews from Trustpilot will be used to improve the organisation's efficiency and effectiveness and to provide a better service overall.

​Destruction of Personal Data

Ipass London Limited will be holding personal data for up to 2 years from the day the data were collected/processed.

Personal data stored by us will be destroyed within 2 years as follow:

Digital data such as calendar entry from Reservio, merchant company services such as Sage , paypal , etc will be deleted manually by IPASS Team within 2 years from collection or using a data shredding software when required

Paper documents containing any customer personal data will be shredded and disposed in confidential waste.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. For further information visit www.allaboutcookies.org. We use cookies to track your visit to, and use of, our website and to compile statistical reports on our website activity. These cookies form part of Google Analytics and do not contain any personal information other than the IP address of your device. These cookies are provided and set by Google Analytics. Further information on them can be found at www.allaboutcookies.org and at developers.google.com.
You can set your browser not to accept cookies and www.allaboutcookies.org tells you how to remove cookies from your browser. However, you should note that some of our website features may not function properly as a result.

OTHER WEBSITES

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this

webpage.

Address

Motorcycle Training address:

Indian Gymkhana Club

Thornbury Ave, Osterley TW7 4NQ

Contact

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02084326959

©2017 by IPass CBT. All Rights Reserved | Registered Address: Office 08,33 Hanger Lane, Ealing, London W5 3HJ | Company Number: 9848185